Privacy policy

Last updated: June 17, 2026

This Privacy Policy explains how OUTDOOR EMPIRE, INC. (“Outempire”, “we”, “us”) handles personal information when you visit outempire.shop or buy from us. We are the data controller. Contact us at support@outempire.shop or 2335 N.W. 20th Street, Miami, FL, USA.

1. Information we collect

• Order & contact data — name, email, phone, shipping/billing address, order history.
• Payment data — processed by our payment provider (Stripe). We receive confirmation and limited details (e.g. last 4 digits, card brand); we never store your full card number.
• Communications — messages you send via our contact and wholesale forms, and support correspondence.
• Technical & usage data — IP address, device and browser type, pages viewed, collected via cookies and similar technologies.

2. How and why we use it (legal bases)

• To process and deliver orders and provide support — performance of a contract.
• To prevent fraud, secure our site and meet legal obligations — legal obligation / legitimate interests.
• To send marketing emails where you've opted in — consent (withdraw any time via the unsubscribe link).
• To improve our products and website — legitimate interests.

3. Cookies

We use strictly necessary cookies to run the cart and checkout, and optional analytics cookies to understand site usage. You can control cookies through your browser settings; blocking essential cookies may break checkout.

4. Who we share data with

We share data only with processors that help us operate, including:

• Payment processing (Stripe) and fraud prevention.
• Shipping and fulfilment carriers.
• Email and customer-communication tools.
• Bot-protection and security providers.
• Authorities where required by law. We do not sell your personal information.

5. International transfers

We are based in the United States and serve customers worldwide. Where we transfer data from the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses.

6. Data retention

We keep order records as long as needed to fulfil orders and meet tax, accounting and legal requirements, then delete or anonymize them. Marketing data is kept until you unsubscribe.

7. Your GDPR rights

If you are in the EEA or UK, you may request access, correction, deletion, restriction, portability, and object to processing, and you may lodge a complaint with your local data protection authority. To exercise these rights, email support@outempire.shop.

8. Your CCPA rights (California)

California residents may request to know, delete and correct the personal information we hold, and to opt out of any “sale” or “sharing” of personal information. We do not sell your personal information. We will not discriminate against you for exercising your rights.

9. Children

Our site is not directed to children under 16, and we do not knowingly collect their personal information.

10. Security

We use encryption in transit, access controls and reputable processors to protect your data. No method of transmission is 100% secure, but we work to safeguard your information.

11. Changes & contact

We may update this policy and will post the new date above. Questions or requests? Email support@outempire.shop or write to OUTDOOR EMPIRE, INC., 2335 N.W. 20th Street, Miami, FL, USA. See also our Terms of Service.